Help Resources

A Path to Healing

is a pastoral guide developed by the New Zealand Catholic Bishops Conference to support survivors of abuse within the Catholic Church.

It outlines the Church’s commitment to acknowledging harm, responding with care, and accompanying those who have been affected. The document explains the steps involved in making a complaint, what survivors can expect from the process, and the forms of support available, including pastoral care, counselling, and assistance with healing.

Importantly, it emphasises listening, respect, and the dignity of each person, while offering a clear pathway for those seeking to be heard and supported.

Te Rōpū Tautoko

is the Catholic Church’s national safeguarding office in Aotearoa New Zealand, providing a confidential point of contact for those who have experienced abuse in a Catholic setting.

They support individuals through the process of raising concerns or making a complaint, offering guidance, listening, and access to appropriate support services. Their work is grounded in care, accountability, and a commitment to ensuring concerns are responded to with respect and integrity.

Te Rōpū Tautoko focuses on accountability, safety, and respectful listening, while working to ensure the Church responds consistently and transparently.

Safe to Talk — Kōrero mai ka ora

is a free, confidential helpline available across Aotearoa New Zealand for anyone affected by sexual harm, including survivors, whānau, and those supporting others.

They offer 24/7 support by phone, text, webchat, and email, providing a safe space to talk, ask questions, and explore next steps. Support workers can also help connect individuals with counselling, advocacy, and local services.

This service is independent of the Church, offering an additional avenue of support for those who may prefer to speak with someone outside a Catholic context.

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